Fix ETKA Hardlock Driver Error on Windows 10
ETKA is a software that provides electronic parts catalogues and service information for Volkswagen, Audi, Skoda and Seat vehicles. ETKA uses a hardlock device driver to protect its software from piracy and unauthorized use. The hardlock device driver is a software component that creates a security lock for the dongle that contains ETKA. However, sometimes you may encounter an error message when you try to launch ETKA on your Windows 10 computer. The error message may say that ETKA cannot find the hardlock device driver or that it is not installed properly. This article will show you how to fix this error and use ETKA without any problems.
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Step 1: Download and install the hardlock device driver
The first thing you need to do is to download and install the hardlock device driver on your Windows 10 computer. You can get the hardlock device driver from the Thales support website[^1^]. On the support page, go to Click here to download the file and click on the blue link. A pop-up window will appear with an End User License Agreement. Scroll down to the end and click on the I accept button. The download will start automatically.
After downloading the file, you need to extract it to a folder on your PC. The file name is Sentinel_LDK_Run-time_setup.zip. Open it with a zip extractor program and extract it to a location of your choice. Inside the extracted folder, you will find another folder named Sentinel_LDK_Run-time_setup. Open it and look for a file named HASPUserSetup.exe. This is the setup file for the hardlock device driver. Double-click on it or right-click and select Run as administrator to launch it. Follow the instructions on the screen to complete the installation.
Step 2: Check if your dongle is connected properly
The next thing you need to do is to check if your dongle is connected properly to your PC. The dongle is a small device that plugs into a USB port and contains ETKA. Make sure that your dongle is not loose or damaged and that it is inserted into a working USB port. You can try plugging it into a different USB port or using a different USB cable if you have one.
Step 3: Run ETKA as administrator or in compatibility mode
The last thing you need to do is to run ETKA as administrator or in compatibility mode. Sometimes, Windows 10 may block some programs from running properly due to security or compatibility reasons. To fix this, you can try running ETKA as administrator or in compatibility mode for Windows 7 or 8.
To run ETKA as administrator, right-click on the ETKA shortcut on your desktop or in your start menu and select Run as administrator. To run ETKA in compatibility mode, right-click on the ETKA shortcut and select Properties. Go to the Compatibility tab and check the box that says Run this program in compatibility mode for:. Then choose Windows 7 or 8 from the drop-down menu. Click Apply and OK.
The ETKA hardlock driver error on Windows 10 can be fixed by following these simple steps. By downloading and installing the hardlock device driver, checking if your dongle is connected properly, and running ETKA as administrator or in compatibility mode, you can use ETKA without any errors. If you need more help with ETKA, you can watch this video[^2^] for a tutorial on how to install ETKA 8.1 on Windows 10 64 bit or read this blog post[^3^] for more information. c481cea774